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	<title>Soller thoughts &#187; problem management</title>
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	<description>Thought leadership for progressive organizations</description>
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		<title>Practical problem &amp; incident management</title>
		<link>http://sollerthoughts.com/2009/03/17/practical-problem-incident-management/</link>
		<comments>http://sollerthoughts.com/2009/03/17/practical-problem-incident-management/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 20:15:00 +0000</pubDate>
		<dc:creator>swapnil</dc:creator>
				<category><![CDATA[App Support thoughts]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[incident management]]></category>
		<category><![CDATA[miscellaneous]]></category>
		<category><![CDATA[problem management]]></category>

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		<description><![CDATA[&#160; I found this few days ago while surfing on the net and liked it very much really. In all honesty its nothing but the truth in today’s scenario of problem management and incident management. Sometimes this is exactly what happens ! Unsure of who is the author but cool work here !]]></description>
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